8SolveAI - Solving tomorrow, today.

    AI Chatbot Development for Websites, WhatsApp & Apps

    We build AI chatbots that answer customer questions accurately, qualify leads, and hand over to your team when a human is needed. They are trained on your own content and connected to the systems you already use.

    Our chatbots are designed around a business goal, such as fewer support tickets, faster response times, or more booked meetings, and we measure them against that goal after launch.

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    What we deliver

    AI Chatbot Development capabilities

    Customer Support Chatbots

    Resolve common questions instantly, 24/7, and pass complex cases to your team with the full conversation attached.

    • Answers from your help centre
    • Smart human handover
    • Ticket creation
    • Conversation analytics

    Knowledge-Base & Document Chatbots

    Let customers or employees ask questions in plain language and get answers grounded in your documents, with sources.

    • Retrieval-augmented generation (RAG)
    • PDF, web and wiki sources
    • Access permissions
    • Citations in answers

    WhatsApp & Multichannel Chatbots

    Meet customers where they already message: your website, WhatsApp, Instagram, Messenger, or your mobile app.

    • WhatsApp Business Platform
    • Website chat widget
    • Social messaging
    • Consistent answers across channels

    Sales & Lead-Qualification Chatbots

    Engage visitors, ask the right questions, and book qualified meetings straight into your calendar.

    • Lead scoring
    • Calendar booking
    • CRM sync
    • Follow-up automation

    How it works

    Our process, step by step

    1. 1

      Discover

      We agree the goal, the top questions, the channels, and how success will be measured.

    2. 2

      Design

      We shape the conversation flows, tone of voice, and the knowledge the bot will use.

    3. 3

      Build & integrate

      We build the bot and connect it to your CRM, helpdesk, or other systems.

    4. 4

      Test

      We test with real customer questions, including tricky ones, and add guardrails.

    5. 5

      Launch & improve

      We launch to a small group first, monitor results, and expand as quality is proven.

    Why 8SolveAI

    A partner focused on outcomes

    01

    Grounded in your data

    Answers come from your approved content, not guesses, which keeps replies accurate and on brand.

    02

    Human handover built in

    When the bot is unsure, a person takes over smoothly with the full context, so customers are never stuck.

    03

    Connected to your tools

    CRM, helpdesk, calendar, and order systems, so the chatbot can do more than just talk.

    04

    Measured and improved

    We track resolution rate, handover rate, and unanswered questions, then keep refining the bot.

    Use cases

    Where this makes a difference

    • Answering product, pricing and policy questions on your website
    • Order status and delivery updates for e-commerce
    • Appointment booking for clinics, salons and service businesses
    • Property enquiries and viewing bookings for real estate
    • Internal HR and IT helpdesk for employees
    • Lead capture and qualification for sales teams

    Technology

    Tools we work with

    OpenAIAnthropic ClaudeWhatsApp Business PlatformLangChainVector databasesPythonNode.js

    We choose technology to fit your problem, team, and budget. If a simpler tool does the job, we will tell you.

    Frequently asked questions

    How much does an AI chatbot cost?

    It depends on the scope: the knowledge sources, integrations, channels, languages, and level of testing. We explain the main cost drivers in our guide to AI chatbot pricing, and give a clear estimate after a short discovery call.

    Can the chatbot use our own documents and website content?

    Yes. We build chatbots that answer from your approved documents, help centre, and website, and we can limit what different users are allowed to see.

    Can you build a WhatsApp chatbot?

    Yes. We build chatbots on the WhatsApp Business Platform, including message templates and opt-in handling, and connect them to your CRM or helpdesk.

    What happens when the chatbot cannot answer?

    It says so honestly and hands the conversation to your team, with the history attached, or collects the details so someone can follow up.

    Can the chatbot work in more than one language?

    Yes. Modern language models support many languages. We test each language with real examples to make sure quality is good enough for production.

    How long does it take to launch?

    A focused chatbot can often be live in a few weeks. Larger projects with several integrations take longer, and we phase the work so you see value early.

    Guides & articles

    All articles

    Ready to talk about your project?

    Book a free consultation. We will review your idea and suggest the simplest path forward.

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